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Home > Quality Control > Guarantees > Vinyl Click
  
  


CHINA LINK VINYL CLICK PLANK QUALITY GUARANTEE

China Link guarantees that its 0.5 mm abrasion resistance layer Vinyl Click Plank shall:

  • For a period of 15 years from a date of purchase, remain free from manufacturing defects and will not wear through or permanently stain in normal household usage conditions.
  • For a period of 10 years from the date of purchase, remain free from manufacturing defects and will not wear through or permanently stain in normal commercial usage conditions.

China Link further guarantees that its 0.3 mm abrasion resistance layer Vinyl Click Plank shall:

  • For a period of 10 years from a date of purchase, remain free from manufacturing defects and will not wear through or permanently stain in normal household usage conditions.
  • For a period of 6 years from the date of purchase, remain free from manufacturing defects and will not wear through or permanently stain in normal commercial usage conditions.

This guarantee shall only be valid if:

  1. Fitting is appropriate and no obviously defective boards have been installed.
  2. Usage, either residential or commercial, is reasonable.

This guarantee does not cover:

  1. Damages caused by:
     · Transportation and storage;
     · Improper installation, use and maintenance;
     · Natural disasters, water, fire, furniture, heels, pets, chemicals;
     · Product alterations or attempts to repair, refinish, etc.
  2. Color fading, which will normally take place over the first few weeks after product installation.
  3. Normal wearing, including progressive gloss loss, indentations, tears, etc.

 

Guarantee Beneficiary and Guarantee activation procedure:
The beneficiary of this guarantee is the original purchaser of China Link’s vinyl flooring. This guarantee is not transferable.

In order to activate the guarantee, the beneficiary shall submit: 1) a report on the nature and extent of the quality issue; 2) the relevant purchase contract or commercial invoice; 3) relevant pictures and samples. China Link reserves the right to undertake a visual and technical inspection of the flooring concerned.

On the basis of the above, China Link shall take a position within 8 working days. If case China Link considers the claim well founded, it shall either reimburse or replace the flooring concerned.

China Link, Dalian, February 2012

 

  
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