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CHINA LINK WPC FLOORING QUALITY GUARANTEE

China Link guarantees that its WPC flooring:

  1. Is manufactured with wood/bamboo sawdust and plastic.
  2. Will, under normal conditions, have a minimum usable life of 10 years.
  3. Will not split, rot, decay or be affected by termites during its usable life.
  4. Has a maximum MC of 2%.
  5. Is resistant to abrasion to minimum 0.08 gr./100 turns.
  6. Has a thickness swell coefficient of max. 1%.
  7. Has a modulus of rupture ≥ 20 MPa and a modulus of elasticity ≥ 1800 MPa1.
  8. Will, for at least 10 years since the date of purchase2.

This guarantee shall only be valid if:

  1. The fitter is a specialized flooring installer who has:
    · Inspected the WPC flooring boards before laying them down.
    · Stopped installation and contacted the supplier if boards were defective.
  2.  The users have:
    · Followed maintenance instructions in www.chinalinkflooring.com
    · Used the flooring in a reasonable manner.

This guarantee does not cover:

  1. Damages caused by:
    · Transportation and storage;
    · Improper installation, use and maintenance;
    · Natural disasters, water, fire, furniture, heels, pets, chemicals;
    · Product alterations or attempts to repair, refinish, etc.
  2. Color fading, which will normally take place over the first few weeks after product installation.
  3. Normal wearing.

 Guarantee Beneficiary and Guarantee activation procedure:

The beneficiary of this guarantee is the original purchaser of China Link’s WPC flooring. This guarantee is not transferable.

In order to activate the guarantee, the beneficiary shall submit: 1) a report on the nature and extent of the quality issue; 2) the relevant purchase contract or commercial invoice; 3) relevant pictures and samples. China Link reserves the right to undertake a visual and technical inspection of the flooring concerned.

On the basis of the above, China Link shall take a position within 8 working days. If case China Link considers the claim well founded, it shall either reimburse or replace the flooring concerned.

 

China Link, Dalian, February 2012

 

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1 All results per PRC national testing standards in force at the time of contracting.

2 It is the fitter’s exclusive responsibility to:
  1. not install any obviously defective board(s);
  2. fit boards in an aesthetically harmonious manner. China Link will not be responsible for fitting problems.

 

  
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